Mon–Sat · 8am–8pm ET · reply within one business day
Contact us
Questions about a page, a correction, a review to share, or a practice that wants to offer Cherry. For your own Cherry account, we'll point you to the official portal — we can't see it.
Who you'll reach
Pick the team and we'll route it
Payments & approvalsWhere to make a payment, why a link expired, what a denial letter means.
Try the help center first →
Try the help center first →
Refunds & disputesWhat to send, who refunds what, keeping your credit clean while it's reviewed.
Dispute steps →
Dispute steps →
Provider enquiriesDental, med spa, surgery and vet practices that want to offer Cherry.
Provider overview →
Provider overview →
Reviews, corrections, pressShare your experience, flag a number that changed, or reach the editorial team.
Corrections policy →
Corrections policy →
Need your Cherry account?We can't access it. Log in with your mobile number at the official account portal, or contact Cherry's support team for balances, payments and checkout links.
How to log in →
How to log in →
Before you write: approvalsLinks expire after 7 days and approvals after 30+. Both have quick fixes. Approval & checkout help →
Before you write: refundsRefunds start with the practice; the plan adjusts after. Keep paying while a dispute is open. Refund steps →
Prefer email?Write to [email protected] with the same details — the form simply opens a pre-addressed message in your mail app.
Contact FAQ
Before you send
Can you see my Cherry account or payment?
No. This site is an independent guide and doesn't have access to Cherry accounts. For balances, payments and checkout links, use the official account portal or Cherry's support line — we'll point you to the right page.
How fast do you reply?
Within one business day, Monday to Saturday, 8am–8pm ET. Provider enquiries are answered the same day during business hours.
Can I submit a review here?
Yes — use the form and choose "Submit a review". Include the treatment type, the plan you chose and the practice's city. Reviews are reviewed by the editorial team before publication.
I found an error on a page.
Tell us the page and what you saw. Corrections are checked against the source within two business days and noted on the page.
I'm a practice. How do I get set up?
Choose "Provider enquiry" below and tell us your specialty, location and monthly case volume. We'll follow up with next steps and the fee-tier overview.
Do you accept press or partnership requests?
Yes — choose "Press & partnerships". Please include your outlet or company and deadline.